FAQ-frequently asked questions

Here at Segafredo Zanetti Australia we like to make your experience with your coffee machine and coffee equipment as easy and fuss free as possible, which is why we have compiled a list of frequently asked questions which may be helpful. If you have any questions which are not on the list do not hesitate to contact us on 1300 660 976.

Who will install the coffee machine?

No matter where you are located in Australia, Segafredo Zanetti can help. Our group of affliliated service agents can install, service and repair commercial coffee machines, coffee grinders, office coffee machines and coffee vending machines in the following locations:

New South Wales
ACT
Victoria
South Australia
Tasmania
Queensland
Northern Territory
Western Australia

Do I need any training to use the coffee machine?

When using an automatic coffee machine no training is required, at the press of a button you will be able to enjoy cafe quality espressos, cappuccinos, lattes and more.

When using a traditional coffee machine some training and practice is required to master the art of making coffee.

Do you provide a warranty on all the coffee machines you sell?

All new coffee machines come with a two year manufacturer's warranty as standard.

Warranties on pre-loved coffee machines can range anywhere from 3 months up to a full 2 year manufacturer’s warranty.

How can I order coffee beans?

You can order coffee beans from us online through our website or by phone on 1300 660 976.

Can I try the machine before purchasing?

We would be happy to provide you with a demonstration and allow you to test the coffee machine at our showroom before making a purchase.

Can you service my coffee machine?

Our highly skilled team of technicians can service many brands of coffee machines including: