Ongoing Support

To ensure that the process of making coffee is as cost effective as possible allowing greater return on each cup, we guarantee that a perfect coffee can be achieved by only using a 7g dose of Segafredo for each shot.

Most other coffees will use 8g dose per shot instead of the required 7g, this generates an extra 15% (approx.) usage of product. Which in turn means that your establishment may be using 8 kilos instead of the required 7 kilos to produce the equivalent cups of coffee.

Training School

Another service offered by Segafredo, that will guarantee the quality of your coffee production, is our complimentary training school. Our consultants with years of experience in true Italian coffee making will train your staff on location.

Segafredo's aim is to give all those who work in the hotel and restaurant trade full knowledge of the product, as well as of the equipment and the type of service that is required if their customers' expectations are to be fully satisfied. Training aims to spread the quality and culture of the finest Italian espresso worldwide. Designed for staff, it covers all aspects of the coffee process. Lessons are always combined with a full program of practical exercises.

Certificate of Achievement

On completion of our training school all students who participated and achieved a high level of coffee production skills, will be awarded a certificate in the coffee making process.

Our training program not only entails the making of a perfect espresso but it also includes theory on relevant factors such as:

• Customer Service
• Maintaining equipment
• Grinder settings
• Quality Control

As part of our effort to promote and maintain a high level of quality in the coffee process we have formulated a system which allows careful control on the production of coffee through all outlets.